Alex Shapiro

IELTS Expert
IELTS Writing Evaluation

ou ordered an equipment online.

ou ordered an equipment online. However, when you received, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: give the details about the equipment explain the damage suggest what you want the manager to do.
ou ordered an equipment online. However, when you received, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: give the details about the equipment explain the damage suggest what you want the manager to do.
Dear Sir,

I am writing to express my dissatisfaction regarding the Sony Mp3 player which
was dispatched
yesterday at 7: 30 pm.

This product storage capacity of around 15 GB, an Ultra-powerful charger pin, and full-bass headphones. It is quite a
good
Mp3 player for beginners and experts. Most
importantly
, it is waterproof.

Once I opened the package the
left
side headphone and charger pin
was damaged
. I was
totally
upset at that time. Even this item was not packed well.
Moreover
, they forgot to attach the warranty card.
Therefore
, it is
extremely
difficult to claim the product.
However
, I have an order id number
so
there is no problem.

In addition
, could you
please
replace the item or else try to refund the amount. It might be better to refund
because
I was not happy with your service. Here, I attach
the invoice of
the item and email address for your reference. If you have any questions,
please
let
me know.

I look forward to hearing from you.

Yours
faithfully
,

Santhosh
6
Total Band
5.5
Coherence and Cohesion
6
Lexical Resource
6.5
Grammatical Range
6
Task Achievement